1.  How do you currently experience your interactions with CRM solutions from other providers?

2.  Are you satisfied with the CRM services you're currently using from our competitors?

3.  In what ways have our competitors' CRM platforms met or fallen short of your expectations?

4.  Have you considered exploring other CRM alternatives, and if so, what factors influence your decision?

5.  Could you share your thoughts on the user-friendliness and ease of navigation of the CRM tools you're utilizing from other vendors?

6.  How effective have our competitors' CRM systems been in supporting your business needs and objectives?

7.  Have you encountered any challenges or limitations while using CRM services from other companies?

8.  Are there specific features or functionalities you find lacking in our competitors' CRM offerings?

9.  Do you believe our competitors' CRM solutions have had a positive impact on your customer relationship management?

10.  What would make you consider switching from your current CRM provider to a different service?

11.  How do you perceive the overall value for money of the CRM services you're using from our competitors?

12.  Are you content with the level of customer support and assistance provided by our competitors' CRM teams?

13.  Have you experienced any data security or privacy concerns with the CRM systems offered by other vendors?

14.  How would you rate the scalability and flexibility of the CRM solutions you currently have from our competitors?

15.  Have you noticed any specific strengths or weaknesses in the reporting and analytics capabilities of other CRM providers?

16.  How well do our competitors' CRM platforms integrate with other essential tools and software you use?

17.  Do you feel that our competitors' CRM services cater to your specific industry and business requirements effectively?

18.  Have you encountered any obstacles in the implementation and onboarding process with other CRM vendors?

19.  What are the primary reasons that have kept you loyal to your current CRM provider?

20.  If you could change one aspect of the CRM services you're using from our competitors, what would it be and why?